#622 Error in communicating Niagara 3.8 with skyspark using nHaystack 1.2.5

Nagesh Narvekar Wed 25 Jul 2018

Hi, recently I have upgraded my Niagara from 3.7.106 to 3.8.38. Previously the nHaystack was working fine with Niagara 3.7.106. But when Niagara is upgraded to 3.8.38 it shows "Error:Basic Authentication failed (302)".Below is the attached details of Error for your refernce. Also tried with reinstalling the nHaystack module, but still same error. Please guide to resolve this.

Error Details:

id: 2036b0a2-7f4d8bf1 dis: Haystack Conn DC2 status: fault connPollFreq: null connLinger: 30sec lingering: 27sec openPins [watch] actorTimeout: 1min lastPing: never lastConnOk: never lastConnFail: 2sec ago lastPoll: never pollFreq: 1sec points: 382 pointsInWatch: 136 curErr:

haystack::AuthErr: Basic authentication failed [302]
  haystack::BasicAuthAlgorithm.auth (ClientAuth.fan:232)
  haystack::ClientAuth.auth (ClientAuth.fan:45)
  haystack::Client.openx (Client.fan:39)
  haystackExt::HaystackConn.onOpen (HaystackConn.fan:60)
  connExt::Conn.open (Conn.fan:150)
  connExt::Conn.openLinger (Conn.fan:116)
  connExt::Conn.openLinger (Conn.fan)
  connExt::Conn.ping (Conn.fan:204)
  connExt::Conn.checkReopen (Conn.fan:418)
  connExt::Conn.doHouseKeeping (Conn.fan:337)
  connExt::ConnActor.receive (ConnActor.fan:123)
  concurrent::Actor._dispatch (Actor.java:230)
  concurrent::Actor._work (Actor.java:201)
  concurrent::ThreadPool$Worker.run (ThreadPool.java:262)

Richard McElhinney Thu 2 Aug 2018

Hi Nagesh,

Could you try upgrading to the latest long term support release of Niagara 3.8 and then also use nhaystack 1.3.0.

Using a more recent combination of modules should help as a lot of the authentication issues were taken care of recently.

Cheers....

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